The Joint Admissions and Matriculation Board has responded to the growing concerns surrounding the 2025 Unified Tertiary Matriculation Examination by confirming that it is thoroughly investigating the complaints to pinpoint and address any potential technical glitches.
Following the release of the 2025 UTME results last Friday, JAMB acknowledged the “significant volume of unusual complaints” arising, particularly from a few states.
In a statement issued on Monday by JAMB’s Public Communication Advisor, Fabian Benjamin, the board expressed its concerns over the complaints, emphasizing its commitment to resolving the issues.
The statement reads in part, “In response, the Board is fast-forwarding its annual system review—a comprehensive post-mortem of the examination process that is conducted each year months after the exercise.”
JAMB’s annual review covers three stages: registration, examination, and result release.
The board reassured the public that during the examination phase, every candidate is given the opportunity to take the test, and if any technical issues occur, the affected candidates are rescheduled without delay.
“We are particularly concerned about the unusual complaints originating from a few states within the Federation. We are currently scrutinising these complaints in detail to identify and rectify any potential technical issues.”
To ensure a thorough investigation, JAMB has enlisted the expertise of various professionals, including members of the Computer Professionals Association of Nigeria, Chief External Examiners, heads of tertiary institutions, the Educational Assessment and Research Network in Africa, measurement experts, and vice chancellors from different universities.
“If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we do in the case of the examinations themselves.”
