OPay Digital Services has dismissed a viral social media report claiming that the fintech company would suspend its operations from September 1, 2026, describing the publication as false and misleading.
The report, which circulated widely on social media on Sunday, purportedly advised OPay customers to withdraw or transfer their funds ahead of an alleged prolonged shutdown of the company.
However, OPay moved to dispel the claim, assuring customers that its services remain fully operational and that there are no plans to shut down.
In a statement shared through its verified social media platforms, the company labelled the publication “FALSE!” and reassured its customers that it was not planning to suspend operations.
“OPay is not going on break by September. We’re here, and we’re going nowhere! 💚” the company said.
OPay also urged customers to examine the viral message carefully, noting that inconsistencies in the publication could help users distinguish it from the company’s genuine communications.
The fintech firm advised members of the public to verify information through its authenticated platforms before acting on claims concerning its services.
“Always verify before you share. Filter the noise! Follow our official pages for authentic OPay updates,” the company added, using the hashtag #OPayIsOkay.
OPay’s Vice President, Public and Government Affairs, Dr Maxwell Loko, separately described the viral message as “false, malicious and misleading.”
Loko said the company had no intention of shutting down and warned customers against making financial decisions based on unverified information.
“This post is false, malicious and misleading. OPay is not shutting down, and customers should not be misled into withdrawing their funds based on fabricated information,” he said.
He urged Nigerians to disregard the publication and rely only on OPay’s verified communication channels for updates concerning the company and its services.
The executive further warned that deliberately spreading false information capable of causing panic or weakening public confidence in a financial institution could attract legal consequences.
“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences,” Loko said.
The incident highlights the growing challenge posed by fabricated online content, particularly when such information targets banks, fintech companies and other financial institutions. False reports of service closures can potentially trigger unnecessary panic and prompt customers to make hasty financial decisions.
While there has been speculation that the publication could be linked to competitive interests seeking to damage OPay’s position in Nigeria’s fintech market, no evidence has publicly established the identity of those behind the message.
OPay therefore reiterated its call for customers to exercise caution when encountering financial claims online and to confirm such information through its official platforms before taking action.
The company’s clarification effectively puts to rest the claim that OPay would cease or suspend operations from September 1, with the fintech maintaining that its services remain available to customers.
