The Federal Government has announced plans to complete the digital transformation of Nigeria’s civil service by December 31, 2025, promising faster, more transparent, and citizen-friendly service delivery.
The Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, made this declaration during the OHCSF Stakeholders & Citizens Engagement Forum held at the Ministry of Foreign Affairs’ Rotunda Hall in Abuja.
Mrs. Walson-Jack stated that the government is “rapidly digitalising our operations to create a smarter and more transparent government.” She revealed that significant progress has already been made, with over 34,100 federal civil servants now equipped with official GovMail email addresses, facilitating “more secure and efficient communication across government.”
The Office of the Head of Civil Service of the Federation is currently migrating its records and services to the 1-GOV cloud platform, powered by Galaxy Backbone as part of the Nigeria First Initiative in IT.
“This platform provides a secure, cost-effective, and integrated solution that preserves our national data sovereignty and enables different government systems to interoperate seamlessly,” she explained.
Emphasizing the timeline for completion, Mrs. Walson-Jack added: “In line with our goal, we are on track to achieve full digitalisation of core processes by 31st December 2025.” She highlighted the tangible benefits for citizens, stating, “It means faster service delivery, fewer lost files, more transparency, and eventually the ability to access more government services online with ease.”
The civil service has already implemented several digital tools to enhance efficiency, including the Online Compendium of Civil Service Circulars, the Service-Wise GPT (an AI-powered help platform for public servants), and electronic newsletters, all accessible through the OHCSF website.
Mrs. Walson-Jack concluded with a forward-looking statement: “The future of service delivery is undoubtedly digital, and we are determined to lead that future together.”